Sushma N is an accomplished business operations and HR professional with over 15 years of experience spanning client engagement, human resources management, administration, and logistics across diverse industries including facility services, education, manufacturing, and automotive. She has successfully led operations in multi-regional settings, currently serving as General Manager – Business, Operations & HR at Sphatika Facility Service India Pvt. Ltd., where she oversees client relations, HR strategy, financial monitoring, and business development across Mysore and Telangana. Sushma brings strong expertise in talent acquisition, performance management, employee engagement, and HR policy implementation, alongside proficiency in SAP, ERP systems, and MIS reporting. Her career reflects a proven ability to drive efficiency, strengthen client-vendor partnerships, and manage large teams, making her a versatile leader with a clear focus on quality and business growth.
Beyond her professional endeavors, She is passionate about exploring the rich world of handlooms, reflecting her creative interests.