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Assessment of the Implementation of Ayushmaan Bharat Health and Wellness Centres (AB-HWC) in India

The Government of India aims to set up 1.5 lakh Health and Wellness Centres (HWCs) by 2022 based on the Comprehensive Primary Health Care (CPHC) paradigm. An expanded range of services which include care for non-communicable diseases, ENT care, mental care and palliative, first-level care for emergencies and trauma along with free essential medicines and diagnostic facilities are expected to deliver in these centres.

Aiming at Comprehensive Primary Health Care (CPHC), more than 50,000 Ayushman Bharat-Health and Wellness Centres are now operational across the nation.  Thus, National Health Systems Resource Centre (NHSRC) awarded a research study on the assessment of Health and Wellness Centres (HWCs) set up under Ayushman Bharat. 

The research study awarded by NHSRC has aimed at an assessment of the ground-level implementation processes involved in the roll-out of HWCs in eight states of India viz. Uttar Pradesh, Punjab, Chhattisgarh, Gujarat, Maharashtra, Karnataka, Andhra Pradesh and Manipur. The study examines the alignment of the performance of HWCs with the expectations of key stakeholders such as the community.

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Project Snapshot:

Project Name Assessment of the Implementation of Ayushmaan Bharat Health and Wellness Centres (AB-HWC) in India
Project Sanction Date 30 Oct 2020
Project Period Oct 2020 to Jun 2021
Project Location Karnataka, Manipur, Andhra Pradesh, Gujrat, Maharashtra, Uttar Pradesh, Chhattisgarh Punjab
Project Supported By
Project Team


Project objectives:

  • To understand the perception of the general public on upgraded HWC-SC.
  • To find out the access to an expanded range of services for the general public in HWC
  • To find out the availability of medicines and diagnostics facilities in the centers.
  • To find out the current status of infrastructure up-gradation in the centers.

Project Result / Accomplishments:

Find outs:

A large majority of users were happy with the diagnostic services provided and one in 10 users at PHC-HWC were unhappy with the diagnostic services provided.

The user satisfaction with medicine availability at the primary care facilities was also very high as was the satisfaction with the treatment services provided.

Many of the users, mentioned that they no longer have to spend on medicines and on travel to avail of health care in higher facilities.

A majority of users at PHC, PHC-HWC, HWC_SC and PHC_HWCs have experienced health promotion activities, and wellness activities. The users of non-converted SCs and UPHCs had not experienced similar health promotion activities. 

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